TROIA

SETÚBAL

FERRY

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SCHEDULE

From 1 October 2018 to 31 May 2019

AVERAGE TIME TRAVEL 25 MINUTES


DEPARTURE SETÚBAL DEPARTURE TROIA
07:30 08:00
08:30 09:00
09:30 10:00
10:30 11:00
11:30 12:00
12:30 13:00
13:30 14:00
14:30 15:00
15:30 16:00
16:30 17:00
17:30 18:00
18:30 19:00
19:30 20:00
20:40 21:15
22:00 22:40

FARES

Current fares available since 11 January 2018
For each title purchased contributes 0,10€ for the environmental preservation of the Sado Estuary.

VEHICLES

Light-duty passenger, goods and dual use vehicles up to 3.500 kg (gross weight) - includes driver - 15,50€

2 Trips Light-duty passenger, goods and dual use vehicles up to 3.500 kg (gross weight) - includes driver - 27,90€

5 Trips Light-duty passenger, goods and dual use vehicles up to 3.500 kg (gross weight) - includes driver - 62,00€

Previous class with caravan or trailer - includes driver - 27,10€

Autocaravan - includes driver - 23,25€

Heavy-duty goods or passenger vehicles - includes driver - 31,00€

Heavy-duty with tractor and semitrailer - includes driver - 38,65€

Lorry with trailer - includes driver - 73,40€

Articulated cycles and/or motor-cycles, tricycles, quad bikes - includes driver - 9,15€

Bycicles - Free

Passenger inside the vehicle - 1 trip - 3,60€

Passenger inside the vehicle - discout fare - aged 5 to 12 Years Old 1 - 2,45€

PEDESTRIAN PASSENGERS

1 trip fare - 4,15€

2 or more trips per passenger fare - 3,60€

Discount fare 1 trip per passenger - aged 5 to 12 Years Old 1 - 2,80€

Discount fare 2 or more trips per passenger - aged 5 to 12 Years Old 1 - 2,45€

Observations

1 To benefit from the reduced fare proof of age is required.
2 Valid through 30 days.
3 Student until 23 y/o, with place of residence in Troia, Comporta and Carvalhal and commuting to school in Setúbal and adjacent towns.

Viva Viagem Card has a cost of 0,50€

Fares with current legal tax included.

FERRIES ROUT MAP
DIRECTIONS TO THE PEER

SCHEDULE

From 1 September 2018 to 31 May 2019

AVERAGE TIME TRAVEL 15 MINUTES


DEPARTURE SETÚBAL DEPARTURE TROIA
06:20 06:45
07:10 07:35
08:15 08:40
09:05 09:30
10:00 10:30
11:00 11:30
12:00 12:30
13:00 13:30
14:00 14:30
15:00 15:30
16:00 16:30
17:00 17:30
18:00 18:30
19:00 19:30
20:00 20:30
21:00 21:30
22:00 22:30
23:00 23:30
00:00 00:30
01:00 01:30
02:00 a) 02:30 a)
03:00 a) 03:30 a)
04:00 a) 04:30 a)

a) extra journey

FARES

Current fares available since 11 January 2018
For each title purchased contributes 0,10€ for the environmental preservation of the Sado Estuary.

SETÚBAL - TROIA

Fare for 1 trip - 6,85€

Discount fare - aged 5 to 12 Years Old 1 - 4,70€

Discount fare - age 65 and up 1 - 4,70€

Fare for 5 trips - per passsenger - 31,10€

Fare for 10 trips - per passenger - 58,65€

TROIA - SETÚBAL

FREE - TRIP

PASSES

Regular pass 2 - 76,50€

Student pass 3 - 40,80€

Observations

1 To benefit from the reduced fare proof of age is required.
2 Valid through 30 days.
3 Student until 23 y/o, with place of residence in Troia, Comporta and Carvalhal and commuting to school in Setúbal and adjacent towns. Valid through 30 days.

Viva Viagem Card has a cost of 0,50€

Fares with current legal tax included.

CATAMARAN ROUT MAP
DIRECTIONS TO THE PEER

CAMPAIGNS


10% Discount on the purchase of 2 travels applicable to the light-duty passenger vehicles up to 3.500 kg (gross weight)

20% Discount on pre-purchased tickets of 5 travels applicable to the light-duty passenger vehicles up to 3.500 kg (gross weight)

10% Discount on pre-purchased tickets of 5 catamaran travels

15% Discount on pre-purchased tickets of 10 catamaran travels

GENERAL CONDITIONS FOR USE

When using the services of Atlantic Ferries respect the rules that will benefit the quality of the service, its safety and the comfort of all.

Using the Atlantic Ferries Service
➜ Use of the Atlantic Ferries Service may only be made by a person holding a valid transport ticket, which must be kept for the entire period of use.
➜ Atlantic Ferries is not responsible for any damage or theft , including in the vehicles transported.

Safety recommendations and guidelines for a good trip
➜ After departure, turn off the engine and apply the parking brake;
➜ Always follow the instructions of Atlantic Ferries operating personnel, who are properly trained for this purpose.

In an emergency, you should:
On the vessel
➜ Stay calm and wait for information;
➜ Observe the instructions of the trained personnel for this purpose.
At the terminal
➜ Contact service personnel;
➜ Stay with other people, do not isolate yourself;
➜ Stay calm and wait for information;
➜ Do not scream or run;
➜ Follow escape routes and emergency exits.

Atlantic Ferries is a company of the Sonae Capital group and started its activity in October 2007, as a concessionaire of the Public Transport Service of Passengers, Light and Heavy Vehicles and freight, between Setúbal and the Peninsula of Troia.

Atlantic Ferries is the largest operator in Portugal of transporting vehicles in inland waterways by river race, carrying annually more than 230 thousand vehicles.

With a fleet composed by two ferries and two catamarans, it carries out almost 16 thousand careers annually in a service that operates 24 hours a day, with an annual regularity of more than 99%. In its 11 years of activity Atlantic Ferries has already transported more than 13 million people and 3 million vehicles.

Over the last two years, our ferry service has a Global Satisfaction Index of 85%on a scale of 0 to 100% (data collected on board via Happy or Not application satisfaction surveys).

In terms of Social Responsibility, Atlantic Ferries is proud to keep active a program that provides annually about one thousand free trips to Social Solidarity Institutions of the Counties of Setúbal and Grândola, and to environmental initiatives.

Atlantic Ferries contributes 0,10€ for each title acquired to carry out preservation and monitoring actions in the Sado estuary and already delivered more than 1 million euros of environmental counterparts.

Atlantic Ferries also has a very important contribution in the reduction of CO2 emissions to atmosphere, with a reduction of around 3kg CO2 for each vehicle transported. The positive impact of this reduction will soon reach the equivalent of "breathing" of 1 million trees.

In July 2018, Atlantic Ferries completed the process of Certification of the Integrated Management System for Environment, Quality, Health and Safety in accordance with ISO 14001: 2015, ISO 9001: 2015 and OHSAS 18001: 2007 standards. This was a process that involved and demanded from the organization the commitment of all those who daily work with the objective of serving our Customers and will contribute to continue to ensure the provision of a quality service, in safety and respect for the natural conditions of a unique surroundings.

Frota Ferries
PATO REAL AND
ROLA DO MAR
  • Capacity per vessel
    500 passengers + 60 light duty passenger vehicles (it depends on size and type of vehicle)
Frota Catamarans
GARÇA BRANCA AND
ROAZ CORVINEIRO
  • Capacity per vessel
    350 passengers

FAQs

Atlantic Ferries operate all days?
Where are the boarding terminals located?
Qual a lotação das embarcações?
Where are the boarding terminals located?
What are the payment methods for acquiring a travel ticket?
Is there "VIA VERDE" on Atlantic Ferries?
Are there any preferential conditions for regular customers?
Does the driver need to acquire a ticket?
Are there different rates for children and seniors?
Where is access for pedestrian passengers board the ferry?
Are there special conditions for groups and schools?
Is it possible to pre-book boat seats?
Is it possible to transport pets?
What is the maximum permissible weight of heavy vehicle on the ferry?
Is there a connection between Atlantic Ferries and other public transport?

Atlantic Ferries operate all days?
Atlantic Ferries offers the service of crossing the river Sado every day, including weekends, holidays and holidays like Christmas and New Year.
The catamarans run 24 hours a day and the ferries operate at times adjusted to the time of year. You can check the timetables at
atlanticferries.pt permanently.
The Atlantic Ferries office operates from 9.00 AM to 1.00 PM and from 3.00 PM to 6.00 PM, Monday through Friday. For any information you can contact us by email geral@atlanticferries.pt

Where are the boarding terminals located?
The ferry terminals are located at Avenida Jaime Rebelo (Doca do Comércio), Setúbal and Cais Sul in Troia (next to the Soltroia urbanization).
The terminals of the Catamaran are located in Rua Teotónio Banha in Setúbal and next to the Marina of Troia.

What is the capacity of the vessels?
The ferries have a maximum safety rating of 500 passengers and approximately 60 vehicles (depends on vehicle size) and 350 passenger catamarans.

Where should I validate my ticket?
In the catamarans the validation of the tickets is carried out in the tourniquets installed in the terminal in Setúbal. The Troia-Setúbal route is free of charge and no validation is required (the tourniquets in this terminal only register passenger traffic to ensure maximum safety).
On the ferry, car transport tickets are validated by Atlantic Ferries employees at the terminal or at the entrance of the vessel. For pedestrian passengers, the validation in Setúbal is made in the tourniquets installed in the boarding terminal and in Troia at the entrance of the vessel, by a collaborator.
All passengers shall retain the ticket from the entrance at the terminal boundaries until the time that it exceeds the exit channels of the other terminal.

What are the payment methods for acquiring a travel ticket?
The sale of tickets is done at the automatic ticket offices and manuals located at the Atlantic Ferries boarding terminals. Payment can be made in cash or credit card.
The ticket office has the following opening times:
- Catamaran Ticket in Setúbal - 24h / day
- Ferry Ticket in Setúbal) - 7.15 AM to 10:00 PM
- Ferry Ticket in Troia - 7.45 AM to 10.40 PM

Is there "VIA VERDE" on Atlantic Ferries?
Yes, Atlantic Ferries makes this payment method available to its car users. Simply, in the Via Verde machine next to the access to the ferry, indicate the class of your vehicle, select the number of passengers (except the driver) and validate the operation on the green button. You should keep the ticket generated for later validation.

Are there any preferential conditions for regular customers?
Yes, Atlantic Ferries has provided solutions with advantages for frequent passengers, both on board and in vehicles, including monthly passes for passengers and students, prepaid tickets with 10 and 5 passenger trips on catamarans and prepaid tickets with 2 and 5 trips for vehicles.

Does the driver need to acquire a ticket?
No, the vehicle ticket includes your driver. Tickets for the remaining passengers will have to be purchased separately.

Are there different rates for children and seniors?
Yes. For buying the tickets with these tariffs, you must do ir at the manual ticket offices, as well as proof of age by means of identification document.

Where is access for pedestrian passengers board the ferry?
Access is made through the interior of the terminal, in Setubal.
In Troia the access of vehicles and passengers is done through the same route, and the passengers must circulate in the tours and indicated places.

Are there special conditions for groups and schools?
Yes, for more information contact us at (+351) 265 235 101 or email
geral@atlanticferries.pt

Is it possible to pre-book boat seats?
No. However, Atlantic Ferries makes their boats available on an exclusive rental. For more information, please contact us at
geral@atlanticferries.pt or at (+351) 265 235 101.

Is it possible to transport pets?
Yes, Passengers are allowed to carry pet animals free of charge. They must do it inside of vehicles or properly enclosed in an appropriate container that can be carried as carry-on luggage.

What is the maximum permissible weight of heavy vehicle on the ferry?
The maximum weight of a heavy vehicle is 26 tonnes and the maximum height allowed is 4.20 m.

Is there a connection between Atlantic Ferries and other public transport?
Yes. In Troia, there is a bus stop that connects to Grândola, the county capital. You can check the timetables at
Rodoviária do Alentejo.
In Setúbal, the Atlantic Ferries pier is a 10-minute walk from the bus station and a 15-minute walk from Fertagus Train Station.